Privacy Policy for Apex Landscaping

Apex Landscaping ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and share information when you visit our site, use our services, or interact with us. Our objective is to design and maintain beautiful, functional outdoor spaces while always ensuring your privacy and trust.

Information We Collect

We collect various types of information in connection with the services we provide, which include custom landscape design and installation, lawn maintenance, irrigation installation, and general outdoor property enhancement services. This information helps us understand your needs, deliver high-quality services, and improve our offerings.

• Personal Identification Information: This includes information you voluntarily provide to us when you request a quote, schedule a service, make inquiries, or communicate with us. Examples include your name, email address, phone number, and physical address (e.g., for service locations in Eustis, Florida, and surrounding areas).
• Information Related to Your Property: Details about your residential or commercial property that are necessary for us to provide our landscaping and lawn care services. This might include property dimensions, specific landscape preferences, existing irrigation systems, or other relevant outdoor features.
• Payment Information: When you purchase our services, we may collect payment details (e.g., credit card number, billing address). However, we typically use third-party payment processors, and we do not store sensitive payment card information on our servers.
• Usage Data and Analytics: When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to our site, and how you interact with our site. We use this information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information.

How We Use Your Information

The information we collect is essential for us to provide the high-quality landscaping and lawn care services you expect from Apex Landscaping. We use your information for the following purposes:

• To Provide and Manage Our Services: This includes custom landscape design and installation, lawn maintenance, irrigation services, and other outdoor property enhancements. We use your contact information to schedule appointments, provide updates, and perform the agreed-upon services.
• To Process Transactions: We use billing information to process payments for services rendered.
• To Communicate With You: To respond to your inquiries, provide customer support, send service reminders, and share information about your quotes or projects.
• For Marketing and Promotional Purposes: With your consent, we may send you information about new services, special offers, or relevant content that we believe may be of interest to you. You can opt-out of receiving these communications at any time.
• To Improve Our Website and Services: We analyze usage data to understand how visitors interact with our site, identify areas for improvement, and enhance user experience.
• For Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, website analytics providers, IT support, marketing professionals). These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Data Security

The security of your personal information is important to us. We implement reasonable physical, technical, and administrative safeguards designed to protect the information we collect from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights facilitated by the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Apex Landscaping relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. Please contact us at our physical address if you would like to exercise any of these rights.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by mail at: